Privacy Policy.
We build systems that capture, nurture, and convert leads, which means we take the handling of personal information seriously. This policy explains what we collect, why, and the choices you have.
This Privacy Policy describes how H Marketing Agency ("H Marketing," "we," "us," or "our") collects, uses, discloses, and protects information about you when you visit hmarketingagency.com, contact us, or engage our digital marketing services. By using our website or services, you agree to the practices described here.
01 Overview
H Marketing is a full-stack digital marketing agency based in Laguna Beach, California. We provide brand identity, website design, SEO, social media management, video production, CRM and marketing automation, sales funnels, and paid advertising. Delivering these services involves collecting and processing information, both about the businesses we work with and about the leads and customers that interact with the systems we build.
We only collect information we genuinely need, we're transparent about how we use it, and we never sell your personal information.
02 Information we collect
Information you provide to us
When you fill out a form, book a strategy session, email us, or become a client, you may provide:
- Contact details — your name, business name, email address, and phone number.
- Project information — details about your business, goals, budget, and which plan interests you.
- Communications — the content of messages, emails, texts, and calls you exchange with us.
- Billing information — for active clients, information needed to process payments (handled by secure third-party processors, not stored by us).
Information collected automatically
When you visit our website, we and our analytics providers may automatically collect your IP address, browser and device type, pages viewed, referring URLs, and the dates and times of your visits, typically through cookies and similar technologies.
Information from third parties
We may receive information from advertising and analytics platforms (such as Meta and Google), lead sources, and publicly available business listings to help us understand campaign performance and reach the right audiences.
03 How we use information
We use the information we collect to:
- Respond to inquiries, schedule strategy sessions, and provide the services you request.
- Deliver, operate, and improve our marketing services, CRM builds, and automation workflows.
- Send transactional messages, service updates, and, where permitted, marketing communications.
- Measure and optimize the performance of websites, funnels, and advertising campaigns.
- Maintain security, prevent fraud, and comply with our legal obligations.
04 Cookies & tracking technologies
We use cookies, pixels, and similar technologies to keep the site functioning, remember preferences, understand how visitors use our site, and measure advertising effectiveness. This may include tools such as Google Analytics and the Meta Pixel.
You can control cookies through your browser settings, though disabling them may affect how parts of the site work. Where required by law, we will request your consent before setting non-essential cookies.
05 SMS & email marketing
A core part of what we build is fast, automated follow-up, including missed-call text-back, SMS sequences, and email nurture campaigns. When you provide your phone number or email and opt in, you consent to receive related communications from H Marketing or, where applicable, from a client whose system captured your information.
07 Third-party platforms
Our services and website rely on and may link to third-party platforms, including GoHighLevel, Google, Meta, and others. When you interact with those platforms, their own privacy policies govern how they handle your information. We encourage you to review the privacy practices of any third-party service you use.
08 Data retention
We retain personal information for as long as necessary to provide our services, maintain business records, resolve disputes, and comply with legal obligations. When information is no longer needed, we take reasonable steps to delete or de-identify it. For client-owned data within CRM systems, retention is directed by the client.
09 Data security
We use reasonable administrative, technical, and physical safeguards designed to protect the information we hold. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. Please protect your account credentials and contact us immediately if you believe your information has been compromised.
10 Your privacy rights
Depending on where you live, you may have the right to access, correct, delete, or restrict the use of your personal information, and to opt out of certain processing. As a California-based company, we honor rights provided under the California Consumer Privacy Act (CCPA/CPRA), including the right to know, the right to delete, and the right to opt out of the "sale" or "sharing" of personal information (which we do not do).
To exercise any of these rights, email us at [email protected]. We will not discriminate against you for exercising your privacy rights, and we may need to verify your identity before fulfilling a request.
11 Children's privacy
Our website and services are intended for businesses and individuals aged 18 and older. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.
12 Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When we do, we'll revise the "Last updated" date above. Significant changes may be communicated through the website or by direct notice. Your continued use of our website or services means you accept the updated policy.
13 Contact us
Questions about this Privacy Policy or how we handle your information? We're happy to help.
- Email: [email protected]
- Phone: (949) 877-7987
- Website: hmarketingagency.com
- Address: 1968 South Coast Hwy #2639, Laguna Beach, CA 92651
See also our Terms of Use.
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